Help Desk Technician

at Cotec Advanced Systems Inc.
Published July 9, 2024
Expires August 8, 2024
Location Richmond Hill, Canada
Category Technician  
Job Type Full Time  
Base Salary $32.00
Salary Unit Hour

Description

Respond to users experiencing difficulties with computer

Consult user guides, technical manuals and other documents to research and implement solutions

Provide advice and training to users in response to identified difficulties

Collect, organize and maintain a problems and solutions log for use by other technical support analysts

Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software

Provide customer service

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