Overview

Languages
English

Education
College/CEGEP
Computer and information systems security/information assurance
Computer technology/computer systems technology
Experience
Experience an asset

Responsibilities

Tasks
Report on the performance of computer systems and networks
Respond to users experiencing difficulties with computer
Consult user guides, technical manuals and other documents to research and implement solutions
Provide advice and training to users in response to identified difficulties
Collect, organize and maintain a problems and solutions log for use by other technical support analysts
Participate in the redesign of applications and other software
Provide business systems, network and Internet support to users in response to identified difficulties
Manage incidents

Additional information

Personal suitability
Accurate
Excellent oral communication
Organized
Time management

Please send your resume/CV